FAQ
Frequently Asked Questions
About Our Goggles
Are your goggles anti-fog?
Yes — all AquaFit goggles feature anti-fog treated lenses. To preserve the coating, avoid wiping the inside of the lens with your fingers or a cloth. Instead, rinse with clean water after each use.
Do your goggles have UV protection?
Yes. All AquaFit goggles are equipped with UV-protective lenses, making them suitable for both indoor pool use and outdoor open water swimming.
Which goggles are best for competitive swimming?
The Blue Magic Mirror Gold and CHIMA Pro models offer a streamlined, low-drag profile ideal for competitive training and racing. The Wide-Vision Large Frame and KEEP DIVING Full-Mask are better suited for recreational swimming, open water, and triathletes who prioritize visibility and comfort over minimal drag.
Are your goggles suitable for children?
Yes. The Wide-Vision Large Frame goggles are popular with junior swimmers due to their adjustable fit. We recommend checking our Youth collection for age-appropriate options.
Fit & Sizing
How do I know if my goggles fit correctly?
Place the goggle on your face without the strap and press lightly. They should stay in place for 3–5 seconds due to suction — that means you have a proper seal. If they fall off immediately, try a different model or adjust the nose bridge.
What is your Fit Guarantee?
Every pair of AquaFit goggles comes with a 100% Fit Guarantee. If you receive your goggles and they don't fit or don't feel right, contact us within 30 days of your purchase and we'll make it right — exchange, store credit, or full refund. No questions asked.
Can I adjust the nose bridge?
Most of our models feature interchangeable or adjustable nose bridges. The KEEP DIVING and Wide-Vision models include a flexible PU nose bridge that accommodates a wide range of face widths.
Shipping & Orders
How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping takes 5–10 business days. Express shipping options are available at checkout.
Do you ship internationally?
Yes, we ship worldwide. International shipping times vary by destination. All applicable customs fees are the responsibility of the buyer.
Can I track my order?
Yes. Once your order is shipped, you'll receive a tracking number via email so you can follow your package every step of the way.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in original packaging. If you've received a defective product or the wrong item, we'll cover return shipping and process a full refund or replacement immediately.
How do I start a return?
Contact us at our contact page with your order number and reason for return. Our team will respond within 24 hours with next steps.
Care & Maintenance
How do I care for my goggles?
Rinse your goggles in clean, cool water after every use. Allow them to air dry out of direct sunlight. Store in the protective case. Never leave goggles in a hot car or direct sun for extended periods as this degrades the silicone and lens coating.
How long do the goggles last?
With proper care, AquaFit goggles typically last 6–12 months of regular use (3–5 sessions per week). Heavy chlorine exposure and UV exposure accelerate wear on the anti-fog coating and silicone.
Still Have Questions?
We're here to help. Contact our team and we'll get back to you within 24 hours.